Frequently Asked Questions
How long does it take for me to get a report?
We aim to carry out the survey at a convenient time within 3 working days of your enquiry. Once we have carried out the damp or timber survey we will write up a report and quote to send by email within 5 days. We can do the reports within 48 hours for a small additional charge.
Do you charge for surveys?
Yes. As independent and impartial specialist damp surveyors all surveys are charged for. We do not wish to sell you any unnecessary works such as rising damp injections or spray on water repellents. Typically our honest and expert advice saves customers money. Surveys will cost around £250 to £400 dependent on the size and location of the building.
I'm buying a house - can you do a damp and timber survey on it?
Yes we can. Homebuyers surveys will often suggest a ‘Damp and Timber Specialist’ carries out a survey. The Damp Genius surveyor will be qualified to CSRT and CSSW level as asked for by mortgage companies. We can even arrange to collect keys from the Estate Agents if you are unable to meet us at the property.
I am a tenant, can you do a survey for me?
Yes we can. However, we will need to get your landlords permission to do so. If this is a private landlord then you should ask them to contact us directly to make the arrangements. For social housing associations we work with a number of them so please feel free to ask them to book a survey with Damp Genius.
Do you fix rising damp problems?
Stephen Boniface, former chairman or RICS, has stated that true rising damp is a myth and chemically injected damp proof courses are a complete waste of money. Whilst we may not completely agree with this statement we do treat anything which looks like rising damp with caution. Very often a detailed survey will identify other issues which are leading to the damp, such as high ground levels, poorly ventilated sub floor voids, cracked render externally, leaks, blocked cavities, the wrong render used etc etc.
Can you quote for the work you recommend?
We are impartial and independent surveyors so do not carry out damp proofing works with the exception of ventialtion installs which we do carry out. When a damp survey is carried out properly the cause is extremely unlikely to be rising damp and far more likely to be something which you or a friendly builder can solve at low cost. This is far, far, cheaper than having works done by a specialist damp contractor. We will prepare a specification and estimate cost should that be needed.