Frequently Asked Questions
Most frequent questions and answers people have about their survey.
How long does it take for me to get a report?
We aim to carry out the survey at a convenient time within 3 working days of your enquiry. Once we have carried out the damp or timber survey we will write up a report and quote to send by email within 3 days. We can do the reports within 48 hours for a small additional charge.
Do you charge for surveys?
Yes. Finding the cause of damp problems takes time and expertise, there is no one simple cause or solution. We charge a nominal fee to cover the cost of survey time, vehicle fuel and report writing so that we can provide a high quality service. Our fees are extremely reasonable and range from £75 for homeowners up to £150 for a full pre-purchase damp and timber survey on a house you are buying.
I'm buying a house - can you do a damp and timber survey on it?
Yes we can. Homebuyers surveys will often suggest a ‘Damp and Timber Specialist’ carries out a survey. The Damp Genius surveyor will be qualified to CSRT and CSSW level as asked for by mortgage companies. We can even arrange to collect keys from the Estate Agents if you are unable to meet us at the property.
I am a tenant, can you do a survey for me?
Yes we can. However, we will need to get your landlords permission to do so. If this is a private landlord then you should ask them to contact us directly to make the arrangements. For social housing associations we work with a number of them so please feel free to ask them to book a survey with Damp Genius.
Do you fix rising damp problems?
Stephen Boniface, former chairman or RICS, has stated that true rising damp is a myth and chemically injected damp proof courses are a complete waste of money. Whilst we may not completely agree with this statement we do treat anything which looks like rising damp with caution. Very often a detailed survey will identify other issues which are leading to the damp, such as high ground levels, poorly ventilated sub floor voids, cracked render externally, leaks, blocked cavities, the wrong render used etc etc.
Can you quote for the work you recommend?
Yes we can quote for damp proofing works. We install a huge range of systems including damp proof membranes, internal wall insulation, external waterproof coatings, smart ventilation and PIV units. We can also fix a large array of external defects which may be found to be the cause of your damp issues.