Frequently Asked Questions
Most frequent questions and answers people have about their damp survey.
How long does it take for me to get a damp report?
We aim to carry out the damp survey at a convenient time within 3 working days of your enquiry. Once we have carried out the damp or timber survey we will write up a report and quote to send by email within 3 working days. We can do the reports within 48 hours for a small additional charge.
Do you charge for surveys?
Yes. In order to provide an excellent service with professional, specialist damp advice we charge a nominal fee for damp surveys. This fee allows our damp surveyors to investigate the issues with no pressure to sell anything. Charges vary from £75 for homeowners up to £150 for full PCA damp and timber surveys.
I'm buying a house - can you do a damp and timber survey on it?
Yes we can. Homebuyers surveys will often suggest a ‘Damp and Timber Specialist’ carries out a survey. The Damp Genius surveyor will be qualified to CSRT and CSSW level as asked for by mortgage companies. We can even arrange to collect keys from the Estate Agents if you are unable to meet us at the property.
I am a tenant, can you do a survey for me?
Yes we can. However, we will need to get your landlords permission to do so. If this is a private landlord then you should ask them to contact us directly to make the arrangements. For social housing associations we work with a number of them so please feel free to ask them to book a survey with Damp Genius.
Do you fix rising damp problems?
Stephen Boniface, former chairman of RICS, has stated that true rising damp is a myth and chemically injected damp proof courses are a complete waste of money. Whilst we may not completely agree with this statement we do treat anything which looks like rising damp with caution. Very often a detailed survey will identify other issues which are leading to the damp, such as high ground levels, poorly ventilated sub floor voids, cracked render externally, leaks, blocked cavities, the wrong render used etc etc.
Can you quote for the work you recommend?
Yes we can. We install a huge of damp proofing systems from a wide range of manufacturers these include: damp proofing membranes, tanking systems, cavity drain membranes, PIV systems and smart ventilation. Plus we can carry out many types of external works to solve the damp issue.