Thank you for your enquiry

We are looking forward to solving your damp problem.

Dan R
Dan R
Homebuyer, Newton Abbot, Devon
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...efficient, professional and extremely friendly. He explained the potential issues and within 36hrs sent me a detailed report that explained the issues present. I would absolutely recommend this company!
Deborah
Deborah
Homeowner, Ashburton, Devon
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We are very pleased with the result and please pass on thanks to all your team who worked here. They were all really super and left everything very tidy."​
Andrew
Andrew
Landlord, Torquay, Devon
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Thank you very much for a superb job, I called round today and was really impressed with the work, neat, tidy and definitely better than new!
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Thank you for getting in touch. One of our team will contact you to find out how we help and if appropriate arrange a survey or FREE* quotation. Should you have any urgent questions you are always welcome to call us on 01803 262064.

In the meantime please find a link below to download our completely free ‘Diagnose Your Damp’ eBook which will give you loads of useful information on common damp problems. All you need to do it click the button below for an instant download.

Please note that our working hours are Monday – Friday 9am to 5:30pm.

FREE eBook Download

Our completely free digital download will help you ‘Diagnose your Damp’ giving you a better understanding of the problem before your surveyor even visits.

Frequently Asked Questions

Most frequent questions and answers people have about their survey.

How long does it take for me to get a report?

We aim to carry out the survey at a convenient time within 3 working days of your enquiry.  Once we have carried out the damp or timber survey we will write up a report and quote to send by email within 48 hours.

Do you charge for surveys?

Surveys are generally FREE and no obligation for homeowners who are looking to a get a quote for works to be carried out. We do charge for pre-purchase surveys (i.e. when you are buying a house) and we charge for specialist surveys such as leak detection, landlord surveys and mould consultancy. 

I'm buying a house - can you do a damp/timber survey on it?

We absolutley can! These types of surveys are often suggested in a homebuyers survey and we are happy to carry out damp and timber surveys. The survey will be done by someone qualified to CSRT and CSSW level as asked for by mortgage companies. We can even arrange to collect keys from the Estate Agents if you are unable to meet us at the property.

I am a tenant, can you do a survey for me?

Yes we can. However, we will need to get your landlords permission to do so. If this is a private landlord then you should ask them to contact us directly to make the arrangements. For social housing associations we work with a number of them so please feel free to ask them to book a survey with Damp Genius!

Do you offer guarantee's on your work?

Yes we offer long term product AND workmanship guarantees on our damp and timber work when appropriate.

Can you quote for the work you recommend?

Yes we can quote for most types of damp and timber work we find. We are able to carry out a whole range of treatments such as damp proof course injections, replastering, tanking, membranes, woodworm sprays, dry rot treatments, external weatherproofing, ventilation installation and mould removal.

We guarantee to give sensible and honest advice regarding the best way to solve your damp, condensation or mould problem. Damp Genius offer many varied solutions designed to give you complete control over the budget and extent of any works.

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