Thank you for your enquiry

We are looking forward to solving your damp problem.

Dan R
Dan R
Homebuyer, Newton Abbot, Devon
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...efficient, professional and extremely friendly. He explained the potential issues and within 36hrs sent me a detailed report that explained the issues present. I would absolutely recommend this company!
Homeowner, Devon
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....punctual and professional and provided not only a comprehensive report but also was able to offer the solution. I strongly recommend Damp Genius if your looking for an honest and professional assessment.
Homebuyer, Devon
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Tom was great. Provided a comprehensive, clear report. Really thorough, professional and helpful. Would definitely recommend.

Thank you for getting in touch. One of our team will contact you to find out how with your damp issues.

We aim to get back to you within 24 hours Monday to Friday. Should you have any urgent questions you are always welcome to call us on 01803 262064.

In the meantime please find a link below to download our completely free ‘Diagnose Your Damp’ eBook which will give you loads of useful information on common damp problems. All you need to do is click the button below for an instant download.

FREE eBook Download

Our completely free digital download will help you ‘Diagnose your Damp’ giving you a better understanding of the problem before your surveyor even visits.

Frequently Asked Questions

Most frequent questions and answers people have about their survey.

How long does it take for me to get a report?

We aim to carry out the survey at a convenient time within 3 working days of your enquiry.  Once we have carried out the damp or timber survey we will write up a report and quote to send by email within 5 days. We can do the reports within 48 hours for a small additional charge.

Do you charge for surveys?

Yes. As independent and impartial specialist damp surveyors all surveys are charged for. We do not wish to sell you any unnecessary works such as rising damp injections or spray on water repellents. Typically our honest and expert advice saves customers money. Surveys will cost around £250 to £400 dependent on the size and location of the building.

I'm buying a house - can you do a damp and timber survey on it?

Yes we can. Homebuyers surveys will often suggest a ‘Damp and Timber Specialist’ carries out a survey. The Damp Genius surveyor will be  qualified to CSRT and CSSW level as asked for by mortgage companies. We can even arrange to collect keys from the Estate Agents if you are unable to meet us at the property.

I am a tenant, can you do a survey for me?

Yes we can. However, we will need to get your landlords permission to do so. If this is a private landlord then you should ask them to contact us directly to make the arrangements. For social housing associations we work with a number of them so please feel free to ask them to book a survey with Damp Genius.

Do you fix rising damp problems?

Stephen Boniface, former chairman or RICS, has stated that true rising damp is a myth and chemically injected damp proof courses are a complete waste of money. Whilst we may not completely agree with this statement we do treat anything which looks like rising damp with caution. Very often a detailed survey will identify other issues which are leading to the damp, such as high ground levels, poorly ventilated sub floor voids, cracked render externally, leaks, blocked cavities, the wrong render used etc etc.

Can you quote for the work you recommend?

We are impartial and independent surveyors so do not carry out damp proofing works with the exception of ventialtion installs which we do carry out. When a damp survey is carried out properly the cause is extremely unlikely to be rising damp and far more likely to be something which you or a friendly builder can solve at low cost. This is far, far, cheaper than having works done by a specialist damp contractor. We will prepare a specification and estimate cost should that be needed.

We guarantee to give sensible and honest advice regarding the best way to solve your damp, condensation or mould problem. Damp Genius offer many varied solutions designed to give you complete control over the budget and extent of any works.

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